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Detailed Job Description
Job Responsibilities:
- Adhering to SLAs
- Reporting to the Track Lead / Team Lead
- Helping team members in case of Issues/Technical Problems
- Handling tickets / requests
- Troubleshooting technical issues
- Ensuring that the processes are adhered to
- Responsible for successful completion of Installation, configuration and migration
- Ensure maximum uptime according to the SLA
- Responsible for building / maintaining a test environment
- Improves and maintains customer and employee satisfaction
- Implementing new technologies and design changes
- Implementing Backup/Restoration Strategy for 24x7 operation support
- Applying patches/upgrades to maintain security level Technical Requirements
- Installation of Client Software/Database Pre-requisites
- Client Database Basic Administration and Latest Features
- Maintain instance parameters and system settings
- Migrating databases using various tools such as SQL*Loader, Import/Export and Data pump
- Applying and Testing security patches to the databases
- Managing User Accounts
- Experience in cloning using cold backup, hot-backup and RMAN backup
- Capacity Planning in terms of Growth of Database
- Automated File and Storage Management
- Good knowledge of 10g/11g features as Data Pump, ASM and Flash back recovery
- Experience in basic Performance Tuning and Monitoring using various tools such as AWR, TKPROF and Explain Plan
- Availability Management for Databases
- Database Resource Management and Task Scheduling
- Scheduling Database Backups, taking Logical Backups & Physical Backups
- Implementing Database Security Policy.
Soft Skills:
- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE
- Should have a good customer handling skill
- Able to handle unforeseen situations
- High level of acceptance
- Can drive Client s value and its methodology
- Worked on Production systems
- Experience with Database Migration, Installation, Upgrades and Patching - Datacenter understanding
- Knowledge of Other RDBMS is a Plus
- Experience in PL/SQL and worked on ER Diagrams
- Working Knowledge on Cluster ware
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